People Powered. Technology Enhanced.
We're not selling software. We're providing licensed veterinary professionals to work for your practice 24/7.
Care. Anywhere.
Your Practice. Your Clients. Your Revenue.
2018
Founded
1,600+
Practices Served
750,000+
Live Calls Handled
Our Mission
After-hours calls are where veterinary practices lose the most. Not just revenue, but the bond you've built with your clients. When they can't reach you at 2 AM, they seek emergency treatment, and 40% never come back.
VetWise solves this by providing licensed RVTs and Veterinarians who answer your phones after hours, assess the situation with clinical judgment, and ensure non-emergency cases come to YOUR practice the next morning.
We're not competing with you. We're protecting the relationship you've built with your clients, and the revenue that comes with it.
What Makes Us Different
✗Other Platforms
- •Phone systems you still need staff to answer
- •Scheduling software you still handle the calls for
- •AI chatbots with no clinical expertise
- •Consumer apps that compete for your clients
✓VetWise
- ✓Licensed RVTs and Veterinarians answering your phones
- ✓Efficient intake so professionals focus on clinical assessment
- ✓Your practice's after-hours team (not a third-party service)
- ✓Revenue protection, not revenue competition
Leadership
Dr. Sharon Quinn
Co-Founder | CEO | Medical Director
Dr. Sharon Quinn is a clinical veterinarian with two decades of experience as a practice owner. She currently owns two companion animal hospitals in the Toronto area, one of which explores the idea of open concept general practice as a means to foster communication and alignment between the veterinary team and pet owner.
She is co-founder and CEO of VetWise, a 24/7/365 virtual veterinary care platform built to strengthen traditional practices, expand access to high-quality care, and support veterinary teams facing increasing demand and workforce shortages. VetWise also provides access to care for animals in remote communities without readily available physical veterinarians.
Dr. Quinn is a strong advocate for thoughtful innovation in veterinary medicine, with a focus on improving sustainability, access to care, and wellbeing across the profession.
Last but certainly not least, she is a proud mother of four children, Michael, Preston, Peyton and Rowan and pet parent to three foster-fail cats. Michael also has deep roots in the veterinary profession, as co-founder of CoVet, the leading AI scribe. The other three are making their way (all too quickly) through high school, so life is busy!
LinkedIn Profile
Jeremy Greven
President
Jeremy Greven leads technology and operations at VetWise. He's a proven operator who founded and bootstrapped Prompt Alert, a healthcare communications platform that grew 1,262% before its acquisition by Stericycle in 2014. Jeremy then spent five years as CTO of their billion-dollar communications division, servicing thousands of clients across North America.
Over 15 years in healthcare communications, he solved the same challenge VetWise now addresses for veterinary practices: how to handle after-hours calls without losing patients to competitors. At VetWise, he oversees the telecommunications infrastructure, AI systems, and operational platforms that enable licensed RVTs and Veterinarians to answer your phones as seamlessly as your own staff, building technology that extends clinical teams rather than replacing them.
Outside of work, Jeremy is a proud father of three: Taylor, Alex, and Ben. He's also a devoted pet parent to two dogs who keep life interesting. Oscar, a MaltiPoo with a Napoleon complex, runs the household with an iron paw despite being the size of a football. He runs security for his younger sister Billie, a Llewellin Setter with endless curiosity.
LinkedIn ProfileOur Team
Licensed RVTs
All Registered Veterinary Technicians with 10+ years experience
Licensed Veterinarians
Licensed veterinarians with extensive medical backgrounds
Continuous Training
Regular training updates on protocols, new treatments, and best practices
Quality Assurance
All calls and consultations recorded and regularly reviewed
Why Credentials Matter
When a panicked pet owner calls at 2 AM, they need more than algorithmic routing. They need someone who can:
- •Recognize subtle signs of true emergencies vs. cases that can wait
- •Provide reassurance backed by clinical knowledge
- •Ask the right follow-up questions based on symptoms
- •Document clinically relevant information for the next-day appointment
Technology makes us efficient. People make us different.
Join Our Team
Are you a licensed veterinary professional looking to make an impact? We're building the future of after-hours care.
View Open PositionsOur Values
Clinical Excellence
Every interaction is handled by licensed veterinary professionals with the clinical judgment to make the right call.
Practice Partnership
We work FOR your practice, not in competition with it. Your success is our success.
Client Care
We treat every caller with the compassion and professionalism they'd receive at your practice during business hours.
Transparency
Full reporting on every interaction with medical records available through VetWise platform, so you always know what happened.
Built From Your Feedback
We evolve as the needs of hospitals and Veterinarians change. So much of what we build comes directly from the problems and priorities our clients share with us. Your feedback isn't just heard. It shapes our roadmap.
Shared Passion
Great outcomes start with great people. Our team is 100% veterinary professionals who share your passion for animal care, and it shows in every call we handle.
Work With a Team That Gets It
We understand veterinary practice because we're veterinary professionals ourselves.
Let's Chat