Your Vet's After-Hours Team
When your regular vet is closed, we're here—and we work together with them to keep your pet's care connected.
Licensed RVTs and DVMs available 24/7. We send a detailed report to your home hospital after every call.
We Work With Your Vet, Not Instead of Them
Most pet telehealth services connect you with a veterinarian who knows nothing about your pet and has no connection to your regular vet. That's not us.
VetWise is designed as an extension of your home hospital. After every consultation, we send a complete medical report to your regular veterinarian so they have full visibility into what happened while they were closed.
Here When Your Vet Isn't. Working With Them When They Are.
Our service is simple: when you're worried about your pet and your regular vet is closed, call us. Here's what happens:
You Call or Book Online
Call us or book online, and you'll be connected to a licensed Registered Veterinary Technician (RVT) who can help.
Expert Triage
Our RVTs have an average of 10 years of clinical experience. They'll assess your situation, determine urgency, and give you clear guidance:
- •Is this an emergency? We'll help you get to the right care immediately.
- •Can it wait until morning? We'll reassure you and explain what to watch for.
- •Need to see a vet tonight? We can connect you with a licensed DVM for a telemedicine appointment.
Coordination
If your pet needs in-person care, our team helps coordinate it—whether that's an emergency clinic tonight or scheduling an appointment with your regular vet tomorrow.
Your Vet Stays in the Loop
We send a detailed medical report to your home hospital. When you walk in the next morning, they already know what happened.
Not All Pet Telehealth Is Created Equal
There are many pet telehealth options out there. Here's how VetWise compares:
| Feature | VetWise | Other Services |
|---|---|---|
| Who answers | Licensed RVTs + DVMs | No connection to your vet |
| Average experience | 10+ years | Varies widely |
| Reports to your vet | ✓ Yes, always | ✗ No |
| 24/7 availability | ✓ True 24/7/365 | Varies by provider |
| Coordinates follow-up | ✓ Books at your practice | ✗ You're on your own |
| Strengthens vet relationship | ✓ By design | ✗ Bypasses your vet |
“Other services have no relationship with your home vet. VetWise sends a detailed report after every call—keeping your veterinarian in the loop.”
When Your Pet Needs Medication
If your pet requires a prescription during an after-hours consultation, we don't just hand you a script and wish you luck. Our team:
- 1Assesses the need through proper clinical triage
- 2Arranges timely access to the medication
- 3Coordinates with your home hospital so the prescription is part of your pet's medical record
This isn't about building our own pharmacy business—it's about making sure your pet gets what they need while keeping your regular vet informed.
No Problem—We Can Still Help
About half the pet parents who call us don't have a VetWise partner practice as their regular vet. That's okay—we help everyone.
Same Great Care
Our RVTs and DVMs don't change based on who your regular vet is.
We Send Records
If you have a regular vet, we'll send them a detailed report—even if they don't know us yet.
We Coordinate
We'll help you figure out next steps—your regular clinic, an emergency hospital, or finding care in your area.
Why this matters: Your pet deserves continuity of care. Even in an emergency or after-hours situation, the goal should be keeping all their medical information in one place with the veterinarian who knows them best.
Common Questions
Is VetWise trying to replace my regular vet?
Absolutely not. We exist specifically to support your regular vet by providing after-hours coverage they can't always offer. Every consultation results in a report sent to your home hospital.
How is this different from calling an emergency clinic?
Emergency clinics are essential for true emergencies, but they're expensive (often $200+ just to walk in the door) and most after-hours concerns aren't actual emergencies. Our RVTs can help you determine if you need the ER or if you can wait until your regular vet opens—and either way, you'll have documentation for follow-up.
What can you actually treat via telehealth?
Our licensed DVMs can assess many conditions, provide diagnosis where legally permitted, and prescribe medications when appropriate. Some things still require in-person care—and when they do, we'll tell you clearly and help coordinate that care.
Who are your veterinary professionals?
Our team includes Registered Veterinary Technicians with an average of 10 years clinical experience and licensed Doctors of Veterinary Medicine. They're real professionals—the same people you'd want working at your own vet's office.
How much does it cost?
There is no cost to call VetWise and speak with a licensed RVT to determine the appropriate level of care for your pet. If your pet would benefit from a consultation with one of our licensed veterinarians, all fees will be confirmed before an appointment is booked.
What if I don't have a regular vet?
We can still help. If you need one, we can often help you find care in your area and will provide you with documentation of your consultation.
What Pet Owners Are Saying
“Thank you — the emergency hospital is 1 hour away. The last thing a sick dog wants to do is be stuck in the car for over an hour.”
“I just want to say thank you for your quick, kind, compassionate service. I desperately needed reassurance in that moment and your vet was able to do that.”
“It's wonderful to have access to this after the regular hours of my vet for emergencies.”
Care That Connects Back
When something's wrong with your pet at 2 AM, you want answers—not a runaround. VetWise gives you immediate access to licensed veterinary professionals who can assess your pet's situation and give you clear guidance.
But more than that, we make sure everything connects back to your regular veterinarian. Because your pet's care shouldn't be fragmented across disconnected telehealth services that don't talk to each other.
Available 24/7/365. Your vet gets the report.