Complete Solutions for Modern Veterinary Practice
From after-hours patient support to relief coverage and white-label telemedicine, we provide the tools and people to help your practice thrive.
Patient Support Services
Experienced professionals supporting your patients 24/7, answering as your practice and keeping care in your hands.
Virtual Veterinary Support (VVS)
24/7/365 licensed RVT and Veterinarian support for your after-hours calls. We answer as your practice, provide clinical triage, and guide patients to appropriate care, without booking into your next-day calendar.
What's Included:
Efficient intake → RVT assessment → Veterinarian support when needed
RVTs with 10+ years experience
Experienced Veterinarians available 24/7 for complex cases
White-labeled service: we answer as YOUR practice
Prescription & diagnostic coordination
Full Medical Records. All details of the encounter are produced in SOAP format and available through the VetWise platform
Custom triage protocols tailored to your practice
Perfect for:
Practices that want to capture after-hours revenue while maintaining work-life balance, without adding next-day appointments to their schedule.
Let's ChatRelay
Everything in VVS, plus the ability to book appointments directly into your hospital calendar the first day. Seamlessly relay after-hours calls into your next-day schedule.
Everything in VVS, plus:
Direct appointment booking into your practice calendar
Real-time calendar integration
First-day availability matching
Automated appointment confirmations
Patient notes synchronized before appointment
Full medical records available in VetWise platform
When they need a vet tonight: your DVMs via our platform (keep 100%), or our locums on your behalf (you set the price, VetWise charges a locum fee, you keep the difference)
Perfect for:
Practices that want to maximize after-hours revenue by converting urgent calls into next-day appointments while maintaining full control of their schedule.
Let's ChatVVS vs. Relay: What's the Difference?
Both services provide the same exceptional 24/7 RVT and Veterinarian support. With VVS, we triage and guide callers to appropriate care, but they book their own follow-up. With Relay, we take it further: non-urgent cases get booked directly into your calendar before they hang up, converting after-hours calls into morning appointments at your practice.
Standalone Services
Expand your capabilities with relief veterinarian coverage and white-label telemedicine platform solutions.
Virtual Locum Support (VLS)
On-demand Veterinarian coverage when you need them most. Canada's only virtual Veterinarian relief service provides licensed veterinarians through high quality video
What's Included:
Licensed Veterinarians available on-demand
Flexible scheduling for holidays, sick days, or high-volume periods
Virtual coverage through high quality video
Seamless integration with your existing team and workflows
Coverage for small animal practices
No long-term commitments. Use as needed
Perfect for:
Practices facing staffing gaps, planning for vacations, or managing seasonal volume changes without the stress of finding qualified in-person relief coverage.
Let's ChatCare Platform
Your own branded telehealth platform. Offer video, phone, and message consultations under YOUR practice name with complete control and customization.
What's Included:
White-labeled platform with your branding
HD video consultations with screen-sharing
Phone and message consultation options
PIMS integration
Online scheduling with custom availability settings
Integrated payment processing and receipts
Custom intake forms for your practice
AWS HIPAA-compliant infrastructure
No app download required. Works on any device
Perfect for:
Practices ready to offer their own telemedicine services with complete brand control, modern technology, and unlimited consultation capacity.
Let's ChatNot Sure Which Service Is Right for You?
Our team will help you choose the perfect combination of services to meet your practice's unique needs and goals.