Support for Large Animal and Non-Traditional Species Clients
Many veterinary hospitals also partner with VetWise to help coordinate after-hours communication and support for large animal clients.
In these situations, clients would generally continue to contact their regular veterinary hospital directly. VetWise may assist by helping coordinate after-hours communication, triage support, or message handling on behalf of the veterinary team.
How On-Call Coordination Works
1. Contact Your Veterinary Hospital
Call your veterinary hospital using their regular or after-hours number. If your hospital partners with VetWise, your call may be answered by our team on their behalf.
2. We Collect the Details
Our team gathers information about your animal and your concern on behalf of your veterinary hospital.
3. We Page the On-Call Doctor
The details are relayed to your hospital's on-call veterinarian in accordance with your hospital's protocols, so they can determine the most appropriate next steps.
This support is limited to communication and coordination on behalf of your veterinary hospital. At this time, VetWise does not currently offer large animal telemedicine consultations — medical guidance for large animals is provided by your hospital's on-call veterinary team.
However, some veterinarians within the VetWise network may provide guidance or telemedicine support for select small non-traditional species, such as backyard poultry/fowl and bees, where appropriate and permitted within applicable regulations and veterinary-client-patient relationships.